General questions

How much?

Please click here.

Is it possible to cancel an order after it has been placed?

Zero cancellation fees before design approval. A 100% cancellation fee applies once the carving process starts. Please click here for the full process after ordering.

How long?

Please click this. If urgent, please fill in your requested delivery date in the order form.

How can I pay?

Available Payment Methods: Bank Transfer or PayPal (Credit Cards etc).

About Hanko

Can a Hanko be used for any purpose?

Yes. Whether it’s for your personal life, your business mission, or your artistic journey, we provide the perfect Hankol for every purpose. From official legal documents and corporate invoices to traditional artist Hanko and ''Goshuin'', we pour our soul into every piece to match your specific needs.

What is the material?

Materials: 100% Domestic Japanese Wood. We specialize in ''Satsuma Hon-Tsuge'' (Premium Boxwood). Rare Camellia wood editions are also available on occasion.

Others

I live overseas. Do you ship internationally?

Yes, international shipping is available (we have many experiences shipping overseas). As shipping fees vary by region, please let us know your country in the "Other" section of the order form.